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Archive for the ‘screen sharing’ tag

March 13th, 2012 at 5:00 am

Join.Me – Easy Screen Sharing and Remote Control

Do you ever get a phone call from someone who needs help figuring out their computer issues? On their end, they are trying to explain and describe what is happening and you’re trying to envision what that actually is so you can help. This can be pretty frustrating. Unless you’ve had the same problem or they are really good at describing the situation, helping them out can be a challenge.

What really helps is to be able to see for yourself what’s going on. But making a house call isn’t always possible. That’s where join.me comes in. This is an amazingly simple way to connect to another computer so you can actually watch their screen, or even take remote control.

It’s easy to use. Just go to the join.me website. Your options are to either Share or Join. If you want to have someone else see your screen, you select Share, run a quick executable file to create a machine registration number, and bring up the join me popup. The other participant(s) enter the ID number in the Join field and presto – they can see your screen and all of your activity.

Features of join.me include a chat window or initiating a call via internet or phone. You can grant control of your machine to another participant so they can drive. You can also include up to 250 additional people for a conference call.

This is a great way to demo a new application, run a meeting, troubleshoot a problem or just let someone show you their work without having to send files. It’s a great teaching tool and a real convenience, especially for someone like me who gets help desk calls a lot, often from a different state. So easy to use and incredibly convenient.

The basic application is free but there is also a paid version which offers more business meeting and advanced features. There are also viewer apps for iphone/ipad  and Android.

I just love easy and elegant solutions.

You can also find Paula on LinkedInFacebook and Twitter @techsmart319. Feel free to reach out if you have questions.

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